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PostPosted: Wed Jul 25, 2012 11:20 pm 

Joined: Wed Jul 25, 2012 11:13 pm
Posts: 1
Have two P3346V dome cameras set up. I can view them from a browser window and through ddns. The PC running the companion software is on the same network router as the cameras.

Whenever I try to view the cams from a browser, there are no problems. However, using the companion software, after the program finds the cameras automatically it asks for the password. After putting in the password we get a "communication error" message.

We have tried upgrading the firmware, using Camera Station One, rebooting the PC. Anyone experience this problem? Thanks.


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PostPosted: Wed Aug 22, 2012 10:45 pm 

Joined: Wed Aug 22, 2012 10:42 pm
Posts: 12
Use the ACAAdmin user and the password of "site" you entered in the companion software


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PostPosted: Fri Nov 04, 2016 3:25 pm 

Joined: Fri Nov 04, 2016 3:22 pm
Posts: 1
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PostPosted: Mon Nov 07, 2016 1:00 am 

Joined: Fri Nov 14, 2014 1:38 am
Posts: 740
Based on the limited information provided, the following are the best suggestion I could give.

Axis P3346 is too slow to support the latest ACC and its "Remote Access Application"

If you are interested in further discussion, please contact me via Skype @ Cheng.Xin.SG


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PostPosted: Wed Nov 07, 2018 3:11 am 

Joined: Wed Nov 07, 2018 3:10 am
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Joined: Thu Nov 29, 2018 6:42 pm
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PostPosted: Mon Feb 04, 2019 9:11 am 

Joined: Mon Feb 04, 2019 8:40 am
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Joined: Wed Feb 27, 2019 4:20 pm
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PostPosted: Tue Mar 05, 2019 4:45 am 

Joined: Tue Mar 05, 2019 4:42 am
Posts: 1
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