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"Communication Error" in Companion, but can view i
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Author:  Peter Lau 301986 [ Wed Jul 25, 2012 11:20 pm ]
Post subject:  "Communication Error" in Companion, but can view i

Have two P3346V dome cameras set up. I can view them from a browser window and through ddns. The PC running the companion software is on the same network router as the cameras.

Whenever I try to view the cams from a browser, there are no problems. However, using the companion software, after the program finds the cameras automatically it asks for the password. After putting in the password we get a "communication error" message.

We have tried upgrading the firmware, using Camera Station One, rebooting the PC. Anyone experience this problem? Thanks.

Author:  Ronny Huybrechts 171811 [ Wed Aug 22, 2012 10:45 pm ]
Post subject: 

Use the ACAAdmin user and the password of "site" you entered in the companion software

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Post subject:  Re: "Communication Error" in Companion, but can view i

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Author:  Cheng Xin 345535 [ Mon Nov 07, 2016 1:00 am ]
Post subject:  Re: "Communication Error" in Companion, but can view i

Based on the limited information provided, the following are the best suggestion I could give.

Axis P3346 is too slow to support the latest ACC and its "Remote Access Application"

If you are interested in further discussion, please contact me via Skype @ Cheng.Xin.SG

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Post subject:  Re: "Communication Error" in Companion, but can view i

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Post subject:  Re: "Communication Error" in Companion, but can view i

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Post subject:  Re: "Communication Error" in Companion, but can view i

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Post subject:  Re: "Communication Error" in Companion, but can view i

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Post subject:  Re: "Communication Error" in Companion, but can view i

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