Axis Customer Forum

It is currently Sat Aug 17, 2019 1:23 pm

All times are UTC




Post new topic Reply to topic  [ 1 post ] 
Author Message
PostPosted: Tue Jun 18, 2019 9:46 am 

Joined: Tue Apr 28, 2015 5:49 pm
Posts: 1
Just put in service a new Q6055 and noticed there is an area (ring) around my dome which leaves a blurred ring near the top of the field of view. This is present on both the clear and smoked dome. I did not see this in any of the promotional videos, or product shots including the replacement parts. There is also no mention of this blurred line in any of the documentation.

I submitted a support question four (4) days ago but have not received a response.

Are these domes a manufacturing defect and if not where is this documented. My less expensive cameras do not have this problem and having a blurred line in my $2000+ camera is not a plus.

This is what it looks like.

https://photos.app.goo.gl/rhhAQUBZf39riUqg7


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 1 post ] 

All times are UTC


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
cron
Powered by phpBB® Forum Software © phpBB Group