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 Post subject: No connection
PostPosted: Mon Dec 24, 2018 1:42 pm 

Joined: Mon Dec 24, 2018 1:35 pm
Posts: 2
I replaced the camera.
Attached the RJ45 cable.
Now i have no more connection.
All is ok. Cable,...
The camera is dead.


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 Post subject: Re: No connection
PostPosted: Wed Dec 26, 2018 7:47 am 

Joined: Fri Nov 14, 2014 1:38 am
Posts: 740
Is the camera power indicator and network indicator blinking?

If you are interested in further discussion, please contact me via Skype @ Cheng.Xin.SG


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 Post subject: Re: No connection
PostPosted: Wed Dec 26, 2018 7:48 am 

Joined: Fri Nov 14, 2014 1:38 am
Posts: 740
You may want to go through the basic troubleshooting steps in Axis Chat support.

They will help you to RMA the unit if it is a hardware fault.


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 Post subject: Re: No connection
PostPosted: Wed Dec 26, 2018 10:48 am 

Joined: Mon Dec 24, 2018 1:35 pm
Posts: 2
After 24 hours, i connected the camera again.
The camera is running.
I did nothing and he is running.
BUT I HAVE NO PICTURES.


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 Post subject: Re: No connection
PostPosted: Thu Dec 27, 2018 4:57 pm 

Joined: Fri Nov 14, 2014 1:38 am
Posts: 740
Which model is your camera?

The video cable connecting the sensor board to the mainboard may be loose.

If you are interested in further discussion, please contact me via Skype @ Cheng.Xin.SG


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