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 Post subject: Axis 214 PTZ error.
PostPosted: Thu Dec 20, 2018 8:39 am 

Joined: Thu Aug 07, 2008 9:48 pm
Posts: 2
Hi,
we try to repair our 214 PTZ IP-Cam. Problem is the move in x-direction. One time it moves from one position to the next. But sometimes it ohne moves up and down and not left or right.
Now, this are the errors in the log:
Can you help me to resolve the problem? what part of the cam generates the problem? The e-motor, the sensor for the moving right-left, the software? Can I additionals make a check/reset of the ptz components in my script?
Best regards
sambu

<CRITICAL> Dec 20 09:16:21 axis-00408c75a6a5 /etc/ptz/bin/ptzdriver1[643]: Error: ../visca_cmd.c[280]visca_command(): reply: [90 61 41 FF]
<CRITICAL> Dec 20 09:30:28 axis-00408c75a6a5 /etc/ptz/bin/ptzdriver1[643]: Error: ../visca_cmd.c[279]visca_command(): Wait ACK. Cmd: [81 01 06 02 0F 0E 00 08 04 06 0F 0F 0E 0C FF]
<CRITICAL> Dec 20 09:30:28 axis-00408c75a6a5 /etc/ptz/bin/ptzdriver1[643]: Error: ../visca_cmd.c[280]visca_command(): reply: [90 61 41 FF]
<REPEATED> Dec 20 09:30:28 axis-00408c75a6a5 last WARNING message repeated 6 times
<CRITICAL> Dec 20 09:30:38 axis-00408c75a6a5 /etc/ptz/bin/ptzdriver1[643]: Error: ../visca_cmd.c[279]visca_command(): Wait ACK. Cmd: [81 01 06 02 0F 0E 00 08 04 07 0F 0F 08 0C FF]
<CRITICAL> Dec 20 09:30:38 axis-00408c75a6a5 /etc/ptz/bin/ptzdriver1[643]: Error: ../visca_cmd.c[280]visca_command(): reply: [90 61 41 FF]
<INFO > Dec 20 09:30:39 axis-00408c75a6a5 /etc/ptz/bin/ptzdriver1[643]: Send visca_reset to try to recover from pantilt status errors!
<CRITICAL> Dec 20 09:31:29 axis-00408c75a6a5 /etc/ptz/bin/ptzdriver1[643]: Error: ../visca_cmd.c[279]visca_command(): Wait ACK. Cmd: [81 01 06 02 0F 0E 0F 0E 00 0F 00 00 01 0C FF]
<CRITICAL> Dec 20 09:31:29 axis-00408c75a6a5 /etc/ptz/bin/ptzdriver1[643]: Error: ../visca_cmd.c[280]visca_command(): reply: [90 61 41 FF]
<REPEATED> Dec 20 09:31:29 axis-00408c75a6a5 last WARNING message repeated 2 times


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 Post subject: Re: Axis 214 PTZ error.
PostPosted: Mon Dec 24, 2018 7:25 am 

Joined: Fri Nov 14, 2014 1:38 am
Posts: 739
Pretty hard to isolate, unless you have a good working 214 PTZ to test the various components with.

Possible error.
1. PTZ Motor.
2. PTZ sensor.
3. Communication cables between the Axis board and Sony board.

If you are interested in further discussion, please contact me via Skype @ Cheng.Xin.SG


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