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PostPosted: Wed Sep 11, 2019 10:38 pm 

Joined: Wed Sep 11, 2019 10:30 pm
Posts: 1
My Q6055-E PTZ dome camera started acting funny almost a week ago, jumping around on its own, and trying to track toward every little bit of movement in the scene. This is after it had been just fine for almost all summer. PTZ worked but couldn't really control it at all. After doing camera maintenance, and everything but a Factory reset, I turned Auto-tracking off. The camera is now nice and calm, and the PTZ can be used.

Are we looking at a camera failure here? I've contacted support, but it takes 24 hours to get one reply a day, and meanwhile, my camera is in its location, spinning around like a top, unless I turn auto-tracking off.

I'm open to ideas and your past experience. Thanks.


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