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PostPosted: Thu Mar 08, 2018 9:51 pm 

Joined: Thu Mar 08, 2018 9:42 pm
Posts: 1
Hello everyone,

We have a problem with the encoder mentioned in the subject. We are using Genetec Security Center and we have license for 4 cameras. We just installed the encoder and the software recognize all the 5 streams so the software requiring another license for the quad stream. There is no way to block this stream over the Genetec Software. Is it possible to fully disable somehow?
Thank you for your help in advance.


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PostPosted: Fri Mar 23, 2018 4:59 am 

Joined: Fri Nov 14, 2014 1:38 am
Posts: 635
Hi,

You have to disable the quad image source. However, I do not have a unit to demo and show you where.

The engineering hour to test and achieve this is 1 hour.

If you are interested in further discussion, please contact me via Skype @ Cheng.Xin.SG


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