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PostPosted: Sat Mar 02, 2019 3:50 pm 

Joined: Fri Mar 01, 2019 2:53 pm
Posts: 1
Hi all

Firmware upgrade carried out according to the instructions. A message about the correct update and closing of the information window. The camera has restarted but has not started. Amber LED flashes every 7 seconds. No communication with the camera. Emergency recovery procedure does not work. FTP does not work. What to do to make the camera live? Please help.


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PostPosted: Mon Mar 04, 2019 11:32 am 

Joined: Fri Nov 14, 2014 1:38 am
Posts: 739
Emergency recovery is more likely work if you do the static mapping for the MAC address to the ip first and begin the ping command. Only after the ping command is executed then do you plug in the camera to the Poe switch or midspan. Given that the failure is due to firmware update failure, the rate of successful recovery is more than 70% if done correctly.


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