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 Post subject: Pink image M3024-LVE
PostPosted: Wed Apr 11, 2018 12:47 pm 

Joined: Mon Dec 09, 2013 4:34 pm
Posts: 10
Hi,
is there anyone that have problems with Axis M3024-LVE, that some of the cameras get pink images.
Sometime it helps to reboot the camera and sometimes doesn't.

Axis says its problem with image sensor, but does anybody have any solution how to solve this in other ways then replace the camera ?


Regards


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 Post subject: Re: Pink image M3024-LVE
PostPosted: Fri Apr 13, 2018 6:50 am 

Joined: Fri Nov 14, 2014 1:38 am
Posts: 632
WIthout a physical image to compare, it is hard to be certain. Your unit's IRCUT filter is most likely jammed, a reboot sometime solved the problem as during initialisation, the motor may just be strong enough to move the filter.

You need a skilful technician, careful and gentle to check and fix the ircut filter placement.

If you are interested in further discussion, please contact me via Skype @ Cheng.Xin.SG


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 Post subject: Re: Pink image M3024-LVE
PostPosted: Sat Apr 14, 2018 1:13 pm 

Joined: Mon Dec 09, 2013 4:34 pm
Posts: 10
Cheng Xin 345535 wrote:
WIthout a physical image to compare, it is hard to be certain. Your unit's IRCUT filter is most likely jammed, a reboot sometime solved the problem as during initialisation, the motor may just be strong enough to move the filter.

You need a skilful technician, careful and gentle to check and fix the ircut filter placement.

If you are interested in further discussion, please contact me via Skype @ Cheng.Xin.SG


Hi, See attached picture:
https://imgur.com/a/2vtkj


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 Post subject: Re: Pink image M3024-LVE
PostPosted: Tue May 08, 2018 10:23 am 

Joined: Tue Jun 14, 2016 1:05 am
Posts: 10
all my m30 cameras have pink images issue.
axis says nothing but they know it. what a shame.


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 Post subject: Re: Pink image M3024-LVE
PostPosted: Mon May 14, 2018 1:33 am 

Joined: Fri Nov 14, 2014 1:38 am
Posts: 632
Most likely a jammed ircut filter from the image you post.


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 Post subject: Re: Pink image M3024-LVE
PostPosted: Wed Sep 12, 2018 6:34 am 

Joined: Wed Sep 05, 2018 6:25 am
Posts: 5
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