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PostPosted: Fri Apr 06, 2018 5:58 pm 

Joined: Fri Apr 06, 2018 5:55 pm
Posts: 1
We have a Synology Rackstation that we manage all the 19 AS1001 device from and the pin codes for all the accounts are present, can be changed and update properly on the AS1001's. I can also access each controller's management web page and see that the codes have updated. But, the codes are not being accepted.

Card access does work however...

Logs on each of the devices show:
"Access denied because of missing credentials (location of device)."

Recommendations?


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PostPosted: Wed Oct 10, 2018 6:55 pm 

Joined: Wed Sep 11, 2013 2:17 pm
Posts: 18
I am not sure if this is the issue or not but you must have pin only as a valid credential programmed on each door you want a pin to open without a card in the A1001.


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