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PostPosted: Tue Jan 16, 2018 12:18 pm 

Joined: Tue Jan 16, 2018 11:57 am
Posts: 1
Hi,

i would like to know, if there is a way to disable the ringback sound on the speaker of the Door Station while the call is signaling at the recipient.

Further we are having issues with DTMF on the station. The SIP server (Agfeo AS200IT) can handle out-of-band DTMF via RFC2833, but no matter what kind of SIP client I use (Android Apps, Agfeo IP DECT Phones) and how they are configured (RFC2833 and/or SIP Info or None of it), I always hear the tones at the door station but the DTMF event is not triggered at all. There's nothing in the log about DTMF.We tried different sequences with variable lengths and characters.

Thanks for your support!


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PostPosted: Wed Jan 17, 2018 3:50 am 

Joined: Fri Nov 14, 2014 1:38 am
Posts: 739
You better contact Axis Support.

To debug the issue, you will need at least the server report from the unit (after the call was made) and also a wireshark network dump capture during the duration of the call. Without these, it will be pretty much wild guesses.


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