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 Post subject: How to get support?
PostPosted: Wed Nov 22, 2017 12:07 pm 

Joined: Wed Nov 22, 2017 12:04 pm
Posts: 1
Hello,
I am not able to open a helpdesk case. I can make an inquiry but as soon as I send it, its gone. The chat is also offline 24/7.

Are there any other ways to get qualified support for AXIS camera products? It's not like they're a small company...


Best regards,
Florian

Edit: The case is there now, after the 2nd try. I also got an Email. I guess you can close this...


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 Post subject: Re: How to get support?
PostPosted: Wed Nov 22, 2017 4:28 pm 

Joined: Fri Nov 14, 2014 1:38 am
Posts: 740
Yes. It is fustrating, their service seemed to be down for at least 48hr.


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